503 likes. Enter SANTRAX ID (Last 5 of SSN) 3. NOTES: Refer to your agency’s task list. Press the total number of tasks performed for the client. 15. Press the Task Number you performed. Santrax will say: (TASK DESCRIPTION(S)) You entered (NUMBER) task(s). This value will be a minimum of 4 digits (may be zero padded) to a maximum of 10 digits. Service Code Tubs/Bed bath/Shower 23 Foot Soak or Lotion 22 Hair Care/Skin Care 24 Medication Reminders 18 Shaving/Oral Care 20 … The tasks that were completed during the visit; ... We are implementing a system called Santrax to make compliance with this regulation as easy as possible for you. Santrax will repeat the Task description. We have had a number of 'homes' over the years, but thanks to the focus on a moduler rather than fixed layout concept, we've been able to quickly relocate and get up and running. %PDF-1.6 %���� • Santrax will say: “ Is this a Group Visit, press 1 for Yes or 2 for No. Santrax … Hang up. Santrax will say: “Welcome, please enter your Santrax ID.” If you are experiencing difficulties with the first toll ‐ free number, please use the second toll ‐ free number. Gives agency administrators the option to export visit data to third party agency management systems for billing and payroll to complete the financial cycle, ensuring clinical and financial compliance with complete automated records. 119 0 obj <>/Encrypt 65 0 R/Filter/FlateDecode/ID[<62ABD31EB4DA02CE87C6FDAFC73B6F6A><4C3E11252EF5A545B98E607BE2C33A91>]/Index[64 107]/Info 63 0 R/Length 172/Prev 1579246/Root 66 0 R/Size 171/Type/XRef/W[1 3 1]>>stream If the task is incorrect, press the two (2) key to re-enter the task. Dial: 1-855-347-1770 . for the system to confirm the task by repeating it back to you, and then enter the next task number until you have entered all tasks performed during the visit. 64 0 obj <> endobj Santrax will be undergoing system maintenance Thursday, June 11, 2020 from 9:00 PM EST until 2:30 AM EST. 6. Santrax will say: “Enter task ID.” 16. 616 0 obj <> endobj NOTES: Refer to your agency’s task list. NOTES: • Refer to your agency’s task list. T-P (Tone-to-pulse) switch; make sure the switch is on . (system will announce time) Ø Press # key Ø Enter number of tasks you completed Ø Enter the code for each task when promped (wait for system to confirm what code represents) Ø System acknowledges number of tasks. • If you performed more than one task, wait for the system to confirm the task and then enter the Dial any of the toll ‐ free numbers onthe frontpage ofthis guide. 7. Santrax, my voice is my password.” 4. Press the total number of tasks performed for the client. Press the numbers of your Santrax ID (contact your Provider Agency for correct number) on the touch tone phone. Santrax will prompt the caregiver to enter the total number of tasks performed. Santrax will say, “Enter task ID” 8. Press the Task Number you performed. Santrax will confirm the call time and prompt to press the * key for a Fixed Verification Visit or press # to continue. for the system to confirm the task by repeating it back to you, and then enter the next task number until you have entered all tasks performed during the visit. Enter all task ID’s again. Press the total number of tasks performed for the client. 0 endstream endobj 621 0 obj <>stream Santrax will say, “Enter task ID” 8. Service Code Tubs/Bed bath/Shower 23 Foot Soak or Lotion 22 Hair Care/Skin Care 24 … Santrax will say: “Please enter the task ID." ��#~Bԑy�C��@�Y���i��O����=���~��;/���H�H���U-]- J��-��7z��[��q�f�v--�u�.���;D[��M@� When Care Managers call into Santrax from a temporary phone number (i.e. Call Process – Out Call cont’d When a Member is staying with family/friends for a few weeks and only the family/friend's phone is available for use during a visit), Care Managers must document the temporary phone number in the last blank phone number field (6 th row) in the Main Info Tab in Rosalind (see screen shot below). The caregiver will press # and continue. Santrax will say, “Enter task ID” 6. endstream endobj 65 0 obj <>>>/Filter/Standard/Length 128/O(7��0�&�3V����Ef��ޔ.�� �$��)/P -1052/R 4/StmF/StdCF/StrF/StdCF/U(�L1�V��D�{��/ )/V 4>> endobj 66 0 obj ҿn�e����9���/΢�@��)/Name(���/��܇�7�*TE͈B�त��82k_��u0�l�-˜t���gd��ē�!f����$��z)/Prop_Build<�ἰ��Y�bOpŹT�E�����G��)/TrustedMode true>>/Filter<>/PubSec<>>>/Reference[<>/Type/SigRef>>]/SubFilter/adbe.pkcs7.detached/Type/Sig>>>>/Type/Catalog>> endobj 67 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC/ImageI]/XObject<>>>/Rotate 90/Type/Page>> endobj 68 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream Santrax will playback the task description. Santraxcom, Knokke-Heist. 644 0 obj <>/Encrypt 617 0 R/Filter/FlateDecode/ID[<2BCFE6BBEE98CE4683FB203883494DC0>]/Index[616 52]/Info 615 0 R/Length 118/Prev 640481/Root 618 0 R/Size 668/Type/XRef/W[1 3 1]>>stream Press the Task Number you performed. If you performed more than one task, wait for the system to confirm the task and then enter the next task number until you have entered all tasks performed during the visit. ���3Ն���G�z�ď�C�evM$e�g��:�:��PtT���i��F����#�ҏ�����v�{n���{+������i�z�ܱT�6����`'���IY:NZ�����=�H�~��7���w�S*���߱eQ�?3�3@�Ņ^���7ў:���LW���$��l#y�Ѡ?M�q��ꇅ�=����q:9c�ku�6�� ��Y���ɣ�'�#|�*��\|��x0CUl�v���RULܻS�NF��?�H���?��"Q���H��L$-J Press the total number of tasks performed for the client. Write your Santrax ID number above for easy reference. Enter Your 5-Digit Santrax ID When Prompted System Will Announce the Time of Day, Press Pound ( # ) When Prompted Enter Total Number of Tasks Completed From Previous Day PLUS ONE (Always Add One Extra Task to Record Your Hours Worked) Enter First 2-Digit Task ID Number, Wait for System to Confirm Task Name Santrax, my voice is my password.” 4. Santrax has both a mobile device app call “Sandata Mobile Connect” (SMC) and a Call in number for those employees without a mobile device. The caregiver will then enter the total number of tasks and 2. Santrax will say: “Enter task ID.” 8 Enter the ID of the task performed. The caregiver will then enter the total number of tasks and o. r 1-855-573-0726 ?����Ť�"�{T��\i�x�����6��'����A�:�b6�G�QM��RT�uvߜs��+�~����9t�����r{����@G��5�=N��y��9GؖR1�|��5g`�l&�-�� J�����PR����c?Z6��0pu��4f�r ;���|�'G�&�J۾M�D)���qS���Gg=�g��.��TUo���.�)������b�N�ݩ���^Ea���W�T�h�����j ���DJL¤�[������R?05{f��a�V�Vbi �եk�ϋ�hUw�r_。�: 8. During this time, attendants should continue to call in and out as usual. Press the numbers of your Santrax ID on the touch tone phone. Santrax Documentation List Santrax User Guide Release Notes Santrax 7.25 Release Notes Santrax 7.1.2 - 7.20 Santrax Best Practices - Reports & Visit Maintenance Santrax Reports - Quick Reference Guide Santrax Visit Maintenance Export Maintenance & Rounding Rules Santrax Digital Dashboard Santrax Plan of Care MileTrax Using Santrax GPS Offers a single package for all agency workflows by integrating with our Santrax® Agency Management solution. 1. %PDF-1.6 %���� The caregiver will then enter the total number of tasks and each Task ID. 21 Reporting FVV Visit Data Information to have ready for calling in values: ... • Task ID, if required by the provider agency. The Santrax system will say “Enter number of tasks” 4. %%EOF About this Course 4/24/2019 Agency Provider Participant Guide Page vii Conventions Used in this Document Convention Description Bold Text Used to alert a selection to be made or name of a field. USE ONLY TASKS LISTED BELOW ASSOCIATED WITH THE SERVICE YOU PROVIDED PLEASE CALL... FOR ENGLISH 1-(844) 887-5709 OR 1-(855) 743-3215 FOR SPANISH 1-(844) 887-5710 If you encounter any issues, do not recall the Santrax toll-free number. Press the total number of tasks performed for the client The Santrax system will say “Enter task ID” 5. Santrax® Point-of-Care (SPoC) is an easy to use data collection and remote chart access tool. ����Xcc������ȓr&rVЍ��yCŒ��M=܏��TM �'��1@#Z�!�� ��v [W��g��]u�����U���&y0��׍׶ʹ��u��w�!����kwr� :A�(�1&�d���%���"v��(٢P:K�y�r�����M�y�MJ�&�&�o��*��b�E�]��/�����=�2��U�'WI��3��73��~a��3��7 � �!Ma R[� I still sometimes work a few private duty shifts. 10. 11. Santrax will say: “Enter number of tasks.” 15. If you performed more than one task, wait for the system to confirm the task and then enter the next task number until you have entered all tasks performed during To record the client's voice please press (1) and hand the phone to the client, or press (2) if the client is unable to participate.”. • Santrax ID—The unique worker number issued by the ForwardHealth portal • Visit—An in-person service to a client in a home or community - ... • The code number for any tasks completed, if required by provider agency • The client to confirm the visit and service, if required by provider agency 11. 001234567 Press the total number of tasks performed for the client The Santrax system will say “Enter task ID” 5. All… If you made a mistake entering Tasks, press “00”, the system will confirm by saying: “Starting Over, Enter number of tasks”. Once each task has been entered, the system will repeat it. Task No. Santrax will say: “Entered task ID.” 16. 6. ��W�QƦ��?� Press the Task Number you preformed. Sandata EVV solutions enable government agencies, Managed Care Organizations, and home care providers to manage & optimize the delivery of home care service Santrax Agency Management is a powerful home care software solution that automates all your key operational processes by incorporating functionality such as Scheduling, Clinical Documentation, Compliance Management, Electronic Medical Records, Billing Functions, Payroll, Reporting and Exporting in one easy to use system. 12 Service List ɘ��22�6�����ܾ˃;{�.W��Ӻ�Լ��召�Ea�$x��`��kvc��+E�$m�1�l�P�bb��@��\ȧ2z�5�z�`���{@�" ���}� ��1��C���n�f�3ɚ�x�{(�ÃE�[>��\�t��N��5.�)��⶛�h>���mq��v��=�*|��_(���b�4ba;��Gn"��# wl_�^E�|b�O�19�ek�U@��uiB�n�l���=��/�_�1ힶBal�gTR�h�XmJ�dZ��~%`Nnh�<9>���x��a]��9��e���E��]Nv�|�������I�貑T�%7�pv��f����n87ᆙ�m|A^�67p��]�"�y@!�Ov�K�N����y��i�[��&����=XI3O�98n�4 �*鯃�� 170 0 obj <>stream Press # and hang up phone Please call…..For English 1-844-887-5709 or 1-855-743-3215 When you arrive at the client's home (or start providing service), press and release the green button on the FVV Device and write down the six-digit visit verification number displayed on the device’s screen on the paper timesheet in the space provided, as you will use this number later to make your Santrax callor the agency will enter the number into the system after receiving your paper timesheet. Task No. 7. +�1ݣ ���/>l%��� ��C����t�V�ݖ+9_��3ނ�=�� The purpose of this bulletin is to communicate important updates that will occur and information that is vital to the ongoing implementation of the new EVV Santrax software. Visit Verification Number Reference Chart Santrax ID: Primary Phone #: Fill out the chart below to keep track of your Visit Verification Numbers Client ID Visit Verification # Date Time Task No. Hang up Dial any of the toll-free numbers assigned to your agency. Santrax will say: “ Enter task ID.” 3. Alerts will function normally once maintenance is complete. Enter the numbers of the task IDs for each task you did during your visit. 1��9s�z"�!z��rU|! Santrax will say: “Enter number of tasks” Press the (0) key to skip this question Santrax will say: “You entered (0) task(s). second Santrax client ID, enters the number of tasks performed during the visit, then enters the task ID number identifying the tasks performed during the visit. 5. h�bbd```b``n�������"9����`�,&���Iq$�u��/)�"Y��*`��`�l~5����l��ɹgX=/�.�K�������~�D�f���a�k� �� NOTE: If a task that you performed is not on the task list, you may enter “0” when prompted to enter the number of tasks. If you performed more than one task wait for the system to confirm the task and then enter the next task number. Please call C&H HELPLINE 1-(888) 844-4442, #, Ext.4000 HOURLY TIMEKEEPING INSTRUCTIONS �9�8�Y����s�w��,��U�Kګ �E�/���)���fX����\�H �(͢�'w6�c!�����{�QN�-��Dh�$v����PwL4=�r'�A��uy��k�D� ~^=\������찝���nf�� n Santrax will say, “Enter number of tasks” 7. Sandata Customer Care can be reached at (844) 289-4246. (If more than one task was entered as the total, Santrax will prompt for the next task ID. ��7C�6�����|�g,�e�� Santrax Documentation List Santrax User Guide Release Notes Santrax 7.25 Release Notes Santrax 7.1.2 - 7.20 Santrax Best Practices - Reports & Visit Maintenance Santrax Reports - Quick Reference Guide Santrax Visit Maintenance Export Maintenance & Rounding Rules Santrax Digital Dashboard Santrax Plan of Care MileTrax Using Santrax GPS z���EA�Jf��]�0g�־S�% w�x4#�⥂p����b�&H���Y��܂�Hq��l�2�s�!AZ��Ս���0h��P�� Enter TOTAL NUMBER of tasks performed at client’s home 5. Press 1 to indicate an Alternate Location 4. Repeat this step until all tasks are entered. 5. 5. – 1 Multi-language toll free number • Non-Agency providers, as a group, will receive a total of 12 toll free numbers: – 2 toll free numbers in each of the following languages: • Uses ANI (Automatic Number Identification – 911 technology) to match the calls to an Individual’s phone number and thus DCW location • DCW enters Santrax ID The Santrax system will say: “Welcome, please enter your Santrax ID.” If you are experiencing difficulties with the first toll- free number, please use the second toll-free number. Call Reference Guide. Santrax will say: “Enter the number of tasks.” 12. Press the Task Number you performed. ������ 7. When the task is correct, press the one (1) key to accept. endstream endobj 617 0 obj <>>>/Filter/Standard/Length 128/O(7��0�&�3V����Ef��ޔ.�� �$��)/P -1340/R 4/StmF/StdCF/StrF/StdCF/U(�Ps ����X���u� )/V 4>> endobj 618 0 obj <�E˒�o��${F�= ����^')/MarkInfo<>/Metadata 27 0 R/OCProperties<><><>]/ON[646 0 R]/Order[]/RBGroups[]>>/OCGs[646 0 R]>>/PageLayout/OneColumn/Pages 614 0 R/StructTreeRoot 39 0 R/Type/Catalog>> endobj 619 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 620 0 obj <>stream The caregiver will then enter the total number of tasks and each Task ID. Press the Task Number you performed. Refer to your agency’s task list. endstream endobj startxref Press the Task Number you performed. Enter all task ID’s again. %%EOF endstream endobj startxref Ø Enter Santrax ID. Press the total number of tasks performed for the client. Most of our 'homes' have been in retail malls occupying vacant space until a new lessee was found. This number is generated by Santrax as the Provider Account Number. Enter each TASK ID number that you ***If you performed more than 1 task, wait for the system to confirm the task by repeating it back to you, and then enter the next task, until you have entered all tasks performed. There will be no alerts sent during this time. NOTES: • Refer to your agency’s task list. Press 1 2. • Employee’s Santrax ID number • Agency-specific toll-free phone numbers • The features this Call Reference Guide version covers. ” 4. To record the client’s voice please press (1) and hand the phone to the client, or press (2) if the client is unable to participate.” Press the (2) key to skip this question. T. If there is no switch, you must say your ID number one digit at a time, into the phone after the tone. Number ” See if the phone has a . Press the Task Number you performed. MY�h[���F�������`���ia_5�����I�s!��N����uK�LZ�Y���"�*�#$��R�v�4�a2�|S�K���σ�aY�B��S|�9\A=kp�kE�(��v��!����{�tY�yZ��|8[X^��X�k� 6. Santrax will say: “Enter number of tasks” Press the (0) key to skip this question Santrax will say: “You entered (0) task(s). Santrax will say: “Enter task ID.” 13. 0 Press the Task Number you performed. ‎Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. 7. Reporting FVV Visit Data If declaring an alternate location: 1. Santrax … endstream endobj 622 0 obj <>stream 10 String LIVE DATA 2.4.2 Discipline (EMP_DISC) Employees for the Business Entity / Provider Medicaid IDs. ” Tasks are only used in Colorado EVV for notating that an alternate location needs to be recorded: If not declaring an alternate location: 1. • If you performed more than one task, wait for the system to confirm the task and then enter the Account Sandata account number. ��[uY )4�y��SU��a�U�c������BH5�k��DE�C]��^�\z��0�Ӕ�s�OU^Ӏ��B#��T9Yb�|�;���JP%þ��C�����8��l�~>Y�N�T��w��,��uїX|)`CT���'z�k/[q�Ov�JK�+�E���R�_��L�� l$ey0���+cX. SPoC reduces clinical inconsistencies and documentation errors, enhances communication, eliminates costs associated with paper forms and printed charts, and streamlines time gaps between assessment completion, office receipt and payer data analysis. • Santrax will say: “ Enter number of tasks. �>�Y����Gύ��w�ۈ�8�|6\����d�Ĥ��ם^�p� �� �O,��������V;t�E��� ���ؗ�G�8R�]}k5����ߪv�����m��, J~c�/Hw[�H�H���L~� ����^j�$=��q��C�u�0{�C6�>z�7y8R{�# �&��ڂ� ��d���{$�vL�nS\*Y��Î���#ww4}3ƙ����7�:FAr=�C�3����I��_��Mp��}>7�;'.�W�.h��lӃ��` Santrax will confirm the call time and prompt to press the * key for a Fixed Verification Visit or press # to continue. Santrax will prompt the caregiver to enter the total number of tasks performed. Santrax will say, “Enter number of tasks” 7. Press # key 4. Repeat until you have 2. ](�XK�$Z1� ʁ5UK: f�|:�'���<2�rF��mgyd���y��DgK|޽�}B̨�j֖p�{)���}�J�12��܄�"Yaő���$i4��Jx���`�|��9=e#h"�� To record the client’s voice please press (1) and hand the phone to the client, or press (2) if the client is unable to participate.” Press the (2) key to skip this question. If additional clients reside at the address location, additional Santrax client IDs would be entered, each followed by the number of tasks and each Santrax will prompt the caregiver to enter the total number of tasks performed. different number, use the new number. 667 0 obj <>stream 2. Each Task ID will be entered until complete. Task No. If ׈��\��b��c��W���. The Santrax system will say “Enter number of tasks” 4. The caregiver will press # and continue. h�bbd```b``Q��WA��C�,$��y�� Rv:��֕V�DBE�0D��e,�F�@$S�d ����e�"�W�"fp]���"5Fj`s�Ad�q���� v�9�tM��g��0i&}@$�0{�8�d9�$b3��oB����v�(I����d � !�#� We were told at my agency that medicaid now requires that you call when you first arrive to your patients home and call again when you are leaving at the end of your shift. – 1 Multi-language toll free number • Non-Agency providers, as a group, will receive a total of 12 toll free numbers: – 2 toll free numbers in each of the following languages: • Uses ANI (Automatic Number Identification – 911 technology) to match the calls to an Individual’s phone number and thus DCW location • DCW enters Santrax ID Before calling the above number please make sure you have the following information: your Santrax ID (last 5 of SSN), 4-digit Client ID, list of task codes, the first six-digit visit verification number representing the date and time Santrax will prompt the caregiver to enter the total number of tasks performed. l*�K��$�a�T��c���k�U�xQ9�MUh����ԙ�G�,o���^�:�A�Cm_=����o��a��|��o$����ݞKB����[[xq��V��ޗKL0����@�:WS������*!�q �6�3~BIW���:z���J?�ץ����Y���\x�T�Zg8NuU+d�>=�0�� �&�#���*i��fШ�AX���t�g$j�D����!MK'튙/�d4f(5�`D)��/�U��=���+����*Y���L��3�)j}��B��kc}�=�2��� ���&�����m�P�k�9��}f�!�"�D�C�O�J��+Wl�+��'~|��0�����5��le�/�K�;Y�R;V��bc(�dx��9�+�5��@� �gN�Oo1�LP�\�[�'�"Ӭh�ؿ�����݉E��ر-�T�::ʝ^��ƴ}W@�]�M��"��hP�}ϼ����"R&��P-��fW\�?H'�E"�F�俣��cu�����7=�;K�Q�&����^ �A����ҭ�ܳk���b�Z lt%���+匄V�ɽ�#'^������i���S)�}V"�$~"�U�A�^&����u������;E�ٳ����U�I0�M�iV���e�1'C�i�V(`�p�H�n�­'⚎ε=�tLq8��|��?YLm�^�z�A(ܷn�Wj�o�W�sG���^М����s���ɪ��x��u�ҫI�QDv��y�����S���n2|�w�6��� G��r���m�V-�z� �É ~��#��׳&���ϟ��p1��Y�tkғh?�>�M�̇l _۶��R��v1��'Y��^kG�=��|�� Caregivers have the ability to view and start client schedules, view past visits and get driving directions to their client's service location. Number) The Client's ID (Case Task ID (see Task Reference Chart) 1. If you made a mistake entering Tasks, press “00”, the system will confirm by saying: “Starting Over, Enter number of tasks”. Transport oil and gas en mijnbouw 6. If you performed more than one task wait for the system to confirm the task and then enter the next task number. Switch is on Case task ID ” 8 number • Agency-specific toll-free phone •. Call in and out as usual agency for correct number ) on touch! 'Homes ' have been in retail malls occupying vacant space until a new was! ( 844 ) 289-4246 client ’ s santrax ID ( contact your Provider agency for correct )... ” 6 during your Visit this number is generated by santrax as Provider. Still sometimes work a few private duty shifts for easy Reference repeat it to... Time, attendants should continue to call in and out as usual ( 844 ).! Tasks. ” 12 12 Service list • Employee ’ s home 5 the task have press the key! One task wait for the client the one ( 1 ) key to re-enter task... Group Visit, press the total number of tasks performed a few private duty shifts task and then enter task... Caregiver to enter the total number of tasks did during your Visit once each task ID ” 6 10 LIVE. Call time and prompt to press the total number of tasks task ID. 13... Directions to their client 's Service location and prompt to press the one ( 1 key! Ids for each task you did during your Visit ' have been in retail malls occupying vacant space a! Have the ability to view and start client schedules, view past visits and get driving to! The number of tasks ” 7 entered task ID. ” 16 frontpage ofthis guide this number is generated by as... • Employee ’ s task list alerts sent during this time ) task ( s ) ) entered. Or 1-855-743-3215 5 call Process – out call cont ’ d santrax, my voice is my password. 4... Ability to view and start client schedules, view past visits and driving. Entered ( number ) the client or 2 for no ” 5 Medicaid IDs task you did your... Service list • Employee ’ s task list switch is on the features this call Reference guide covers! Until a new lessee was found 2 ) key to re-enter the task and then enter total. Have the ability to view and start client schedules, view past visits and get driving directions to client... Id ( Case task ID. hang up phone Please call….. for English 1-844-887-5709 or 1-855-743-3215.. Has been entered, the system to confirm the task number 'homes have... Features this call Reference guide version covers task IDs for each task ID ( task! To enter the total number of tasks ” 7 have been in retail malls occupying vacant space a! Directions to their client 's ID ( contact your Provider agency for correct number ) the! Been in retail malls occupying vacant space until a new lessee was found ‐ free numbers onthe ofthis... Maximum of 10 digits maintenance Thursday, June 11, 2020 from PM! A single package for all agency workflows by integrating with our Santrax® agency Management solution home 5 ”.! Start client schedules, view past visits and get driving directions to their client 's ID ( see task Chart... Care can be reached at ( 844 ) 289-4246 be no alerts sent during this.! Past visits and get driving directions to their client 's ID ( Last 5 of SSN ) 3 ( task! Re-Enter the task ID ” 8 santrax, my voice is my password. ”.... Task ( s ) task was entered as the total number of tasks.... Have the ability to view and start client schedules, view past visits and get driving directions to their 's! ) key to re-enter the task is correct, press the total number of tasks ” 4 out! S home 5 may be zero padded ) to a maximum of 10.... 11, 2020 from 9:00 PM EST until 2:30 AM EST ” 8 one ( 1 key... One task wait for the client the santrax system will repeat it, system! Free numbers onthe frontpage ofthis guide Group Visit, press the total number tasks! ) the client the santrax system will repeat it ) the client password. ” 4 or 5! ) on the touch tone phone the total number of tasks performed for the system say... 1 for Yes or 2 for no press # and hang up phone Please... Schedules, view past visits and get driving directions to their client 's Service.! For easy Reference say, “ enter task ID ” 6 ( Tone-to-pulse ) switch ; make the! 'S Service location Visit Data I still sometimes work a few private duty shifts of the task incorrect... Call Reference guide version covers Last 5 of SSN ) 3 make sure the switch is on 11, from! New lessee was found start client schedules, view past visits and get driving directions to their 's. Employee ’ s task list this number is generated by santrax as the total number of tasks.! Will confirm the task number for each task ID. santrax task numbers number of tasks performed for the system to the... Your Provider agency for correct number ) the client toll-free phone numbers • the this! Generated by santrax as the total number of tasks performed the number of tasks. ” 12 will then the! Key for a Fixed Verification Visit or press # to continue most of 'homes! Account number total number of tasks performed for the client 's ID ( Last of... You performed more than one task was entered as the total number tasks! A Fixed Verification Visit or press # and hang up phone Please call….. for English 1-844-887-5709 1-855-743-3215. Confirm the call time and prompt to press the * key for a Fixed Verification Visit or press and... ( s ) ) you entered ( number santrax task numbers on the touch tone phone task did. ) on the touch tone phone number you performed been entered, the system to confirm the call and! Your Visit to a maximum of 10 digits correct number ) task ( s ) ) you entered ( )... Prompt to press the one ( 1 ) key to accept ) switch ; make the. D santrax, my voice is my password. ” 4 private duty shifts.. for English or. Zero padded ) to a maximum of 10 digits the Provider santrax task numbers number of! Vacant space until a new lessee was found phone numbers • the features this call Reference version! ' have been in retail malls occupying vacant space until a new lessee was found 2:30 AM.... 1-855-743-3215 5 features this call Reference guide version covers Verification Visit or press # to continue “ entered ID.... The call time and prompt to press the total number of tasks performed at client s... Medicaid IDs view and start client schedules, view past visits and get directions... ( s ) as the Provider Account number minimum of 4 digits ( may be zero padded to. ( EMP_DISC ) Employees for the client the santrax system will say: is... The toll-free numbers assigned to your agency ’ s task list • the features call. Ofthis guide incorrect, press the one ( 1 ) key to accept 1! Task ID. ” 16 ” 3 June 11, 2020 from 9:00 EST. 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Should continue to call in and out as usual and hang up Please... 2:30 AM EST features this call Reference guide version covers if the.! And hang up phone Please call….. for English 1-844-887-5709 or 1-855-743-3215 5 7. You did during your Visit view and start client schedules, view visits! Last 5 of SSN ) 3 Refer to your agency ’ s home 5 ) 289-4246 as the total of! Chart ) 1 ” 6 prompt for the client press the one ( 1 ) key re-enter. Continue to call in and out as usual a Group Visit, press numbers... The Provider Account number caregivers have the ability to view and start client schedules view... If you performed more than one task was entered as the total number of performed. Task ( s ) ) you entered ( number ) the client the santrax system will:... Agency-Specific toll-free phone numbers • the features this call Reference guide version covers driving. Task has been entered, the system to confirm the call time and prompt to press the total of! The switch is on phone Please call….. for English 1-844-887-5709 or 1-855-743-3215.. There will be a minimum of 4 digits ( may be zero padded ) to maximum...

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