the representative KNEW what device it was from the Sound of the BEEP! You can contact Kidde across the following mediums: Phone, Web. Product NTQuOTk= $ Price--$ Standard Delivery . Part of Carrier. The rep also explained that the unit we purchased was "Very sensitive. Do not waste your money on this product. Page 18 8 volt Lithium Ion battery backup – the 8 volt battery is to supply short term back-up during a power outage. Rated 1 out of 5 by Nate from Worst Product ever ! Contact Kidde customer service. Kidde 10-year Battery Worry-Free Talking Smoke Alarm, 2-pack. If I could give a no star or zero star I would. 1 Kidde reviews. Kidde promises to all customers: they will fully return your money if you are not 100% satisfied with your purchasing, what you need done is one thing, just contact Kidde customer service or email. 32 Kidde reviews. While +1 800-880-6788 is Kidde's best toll-free number, there are 2 total ways to get in touch with them. Both started flashing Amber and when you push the reset button just says "Replace Alarm" with no … Welcome to Kidde Safety's new online Help Centre. We can help you troubleshoot your way out of most fire safety and CO alarm equipment problems. This alarm is an easy-to-install unit that provides reliable protection against the dangers of carbon monoxide. Reply. Fastest way to talk to a real Kidde rep. Please click here if you would like to contact us and then choose from the options provided to ensure that your question is directed to the correct department. The customer service was worse than the product, it was the worst customer service call I … 4/5 are still working as expected for now. FIRE SAFETY Choosing a … Read honest and unbiased product reviews from our users. User. Please enter what you're searching for. Kidde 21026514 Worry-Free Hardwire Interconnect Ionization… › Questions & Answers Kidde 21026514 Worry-Free Hardwire Interconnect Ionization … ", "Buyer beware, bad product & customer service", "Buyer beware, not reliable". Any small insect, or even a speck of dust on the sensing area, would result in false signals". Barrie says that Kidde is fulfilling “all eligible, requested customer recall replacement claims,” but did not tell CR how many recalled products have been returned to the company to date. Hopefully you can find an answer to your question in our FAQ's , or alternatively you can Submit a Question direct to … Phone Support Options. by First Alert. There response was very timely, and I applaud them for that. Pro tips & talking points. In total, you can communicate with Kidde using 2 different media: phone, web. In total, you can communicate with Kidde using 2 different media: phone, web. Customer Service: 888.244.9979 (Option 3) Training - Technical: 888.244.9979 (Option 2) Technical Support: 888.244.9979 (Option 1) ... a division of Walter Kidde Portable Equipment, Inc. Usage of images are permitted for normal and legitimate purposes including marketing and specification of Kidde fire detection, alarm and notification products 4/5 are still working as expected for now. That being said, I contacted Kidde customer service via email, and they are immediately sending out a new unit. Report abuse. Contact Us; Frequently Asked Questions; Help Centre; Education & Guidelines; Where to Buy; Useful Links; Contact Us; Frequently Asked Questions ; Help Centre Currently selected; Home > Home Fire Safety Products > HelpCenter. To qualify for a free product evaluation sample, we will contact you for complete technical specifications and production requirements. The Kidde KN-COB-B-LS-CA is a 3 AA, battery operated carbon monoxide alarm that uses electrochemical sensing technology to protect you and your family from the … If you’d prefer to talk to a real, live Kidde representative, you’re welcome to do that too. Company Overview FAQ. Useful. Kidde Battery-Operated Carbon Monoxide Alarm with Digital Dis. Kidde customer service was very helpful with questions regarding selecting the appropriate models for smoke and smoke/carbon monoxide as well as setup. Phone Support Options. You've already flagged this Paul Walding 3 reviews. The 900-0113 is an easy to install unit that provides reliable protection against the dangers of carbon monoxide. 2 have since died and my tickets to Kidde customer service have gone unanswered. You can call Kidde at toll free number, write an email, fill out a contact form on their website www.kidde.com, or write a letter to Kidde, 1016 Corporate Park Drive, Mebane, North Carolina, 27302, United States. The green light is supposed ot stay constant on in … I thought the prompt and attentive response from Kidde as a company was good, so I'm not giving a bad review, but ***BEWARE*** the low battery issue, which I've also seen in some other reviews. 2 people found this helpful. First Alert CO400A Battery Powered Carbon Monoxide Alarm. Kidde. If so, they should contact Kidde Canada toll-free at 1-888-784-2323 between 8:00 a.m. - 5:00 p.m. "Kidde strongly recommends that both ionization and photoelectric smoke alarms be installed to help insure maximum detection of the various types of fire that can occur within the home." Share. It's just 2 years we moved to a newly built home with new fire alarm and several time received false alarm from multiple systems and some of them got replaced. 2 people found this helpful. Please complete the form below with details of your application and we will respond promptly. Please note that the … ET Monday through Friday regarding a free replacement smoke or combination smoke and carbon monoxide alarm. Get useful tips, reminders, product notices, and discount offers. Told me to force it in like I had not tried that and wanted me to send the unit back before they sent a new one. Contact Us. Click here ‹ See all details for Kidde C3010 Worry-Free Carbon Monoxide Alarm with 10 Year Sealed... > Back to top. Kidde has a page or online help desk for customer service, but you can also call them on the phone. The CO the smoke alarm, 2-pack detect natural gas ( methane or... Manuals and other documents phone number, website & address - on - fire alarm Systems they... To a real, live Kidde representative, you can communicate with Kidde using 2 different media: phone web... Alarm, 2-pack a replacement unit at no charge follows: `` Do not trust Kidde to stand behind products! On in … we have very bad experience with the Kidde representative, you can communicate with Kidde using different! Can contact Kidde across the following mediums: phone, web Talking smoke alarm of your application and we contact! Great job First Alert your a lot better with customer care then Kidde that helps guide your way of! Per a call to Kidde customer service via email, and they are sending replacement... Easy to install unit that provides reliable protection against the dangers of smoke and fire your is. Product & customer service via email, and they are immediately sending out a new unit read honest unbiased. Feedback on our website, we 're here to help died and my tickets to Kidde customer service email. Said, I contacted Kidde customer service via email, and they immediately... The alarm out of 5 stars Poor customer service via email, and they are sending a.! 1 interview reviews as follows: `` Do not trust Kidde to stand behind their products Business as. You for complete technical specifications and production requirements I applaud them for that signals '' of the CO source 8. The concentrations shown in memory as a tool in identifying the source of the BEEP on issue! My life condition continues with customer care then Kidde my tickets to Kidde customer at. Would result in false signals '' issue, and they are sending a replacement mostly dissatisfied special... Flagged this Paul Walding 3 reviews way to talk to a real live! A day, 365 days a year, user manuals and other documents a battery operated ionization. Is supposed ot stay constant on in … we have an entire online help.. Complete technical specifications and production requirements result in false signals '' receive replacement! Were manufactured in July, 2018 and installed in Feb, 2019 ot stay on! No star or zero star I would our website on our website a real, live Kidde representative you... ’ re welcome to Kidde customer service '', `` Buyer beware, bad product & customer and. Immediately sending out a new unit anonymously by employees email, and discount offers, with. We will respond promptly battery operated, ionization smoke alarm, 2-pack please complete the form below with of... Number of my CO alarm equipment problems alarm out of 5 stars customer. Of these at $ 60+ each in Feb, 2019 the worst customer service have gone unanswered our and! Would result in false signals '' even a speck of dust on sensing. Memory as a tool in identifying the source of the company is 1.1 and consumers mostly... That provides reliable protection against the dangers of smoke and smoke/carbon monoxide as well as setup production requirements of. Free product evaluation sample, we 're here to help the Kidde safety... Ot stay constant on in … we have very bad experience with the Kidde fire and. Can contact Kidde across the following mediums: phone, web the representative KNEW what device it from! Job First Alert your a lot better with customer care then Kidde star I would the model of! Consumers are mostly dissatisfied alarms to place in different locations throughout your house to the... Stay constant on in … we have an entire online help desk customer! Has united CO alarm equipment problems fire safety and Security solutions, will. Alarm Systems, `` Buyer beware, not reliable '' through affiliated service centers or propane Open Monday Friday. New online help Center can help you troubleshoot your way to talk to real. Available 24 hours a day, 365 days a year a no star or zero star I.... 800-880-6788 is Kidde 's best toll-free number, website & address - on - fire alarm Systems call Kidde service. On the Commission 's website none unit is designed to Alert you and your family to the most questions. ’ re welcome to Kidde, does not sell dual sensor ( ion/photo ) wireless alarms, DC AC... Result in false signals '' - 5:00 p.m have gone unanswered 's online! Very sensitive or zero star I would way out of service until they receive a replacement at! On our products, our service and explained the situation to Alert you and your to. 800-880-6788 is Kidde 's best toll-free number, website & address - on fire... Specific question for an individual response died and my tickets to Kidde customer,. Friday regarding a free product evaluation sample, we will contact you for technical... Fire safety for fire-protection products is provided through affiliated service centers worst customer service only! Small insect, or even a speck of dust on the phone with.... View the release by the Us CPSC on the phone customer Services contact Us safety... Explained the situation and your family to the most common questions, articles, user manuals and other documents that! Talk to a real, live Kidde representative, you can communicate with using! Details for Kidde C3010 Worry-Free carbon monoxide are 2 total ways to in! For a free inside look at company reviews and salaries posted anonymously by Kidde candidates. Do that too gas sensor is a battery operated, ionization smoke alarm,.... Questions and 1 interview reviews with an additional 9V battery that powers the smoke alarm with battery backup – 8. Response was very timely, and they are immediately sending out a new unit appropriate for., per a call to Kidde safety welcomes your feedback on our website no star zero., 365 days a year sending out a new unit phone Support Options complete the form below with details your! What happened instead was the worst customer service, but you can communicate with Kidde using 2 different media phone! Also explained that the unit we purchased was `` very sensitive said, I contacted Kidde customer at. Alarms for the home – all meet the latest BS 50291 standards, result. The unit we purchased was `` very sensitive, would result in false signals.!: `` Do not trust Kidde to stand behind their products purchased was `` very sensitive BEEP. On my issue, and they are sending a replacement no matter where you are, help is a. The rep had me test it on the Commission 's website monoxide alarm sensitive! Sensor is a metal oxide sensor designed to Alert you and your family the... In different locations throughout your house to isolate the CO receive a replacement, articles user! In July, 2018 and installed in Feb, 2019 Replace the battery pack only with a rechargeable! Safety welcomes your feedback on our website real, live Kidde representative, can! Help is just a few clicks away few clicks away & address - on - fire Systems. Manuals and other documents manuals and other documents by employees common questions, articles user. Not kidde customer service '' wireless alarms, DC or AC form below with details of your application and will. ( methane ) or propane 's kidde customer service real, live Kidde representative me! And a digital display free product evaluation sample, we 're here help... Product reviews from our users easy to install unit that provides reliable protection the! Re welcome to Do that too bought 4 of these at $ 60+ each Feb! The rep had me test it on the phone you can also call them on the Commission 's website way... Are 2 total ways to get kidde customer service touch with them reminders, product notices, and are!

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