On the terminal's screen, tap Network > Test. Confidentiality level - Public use Last Updated: Friday, October 23, 2020. Stay connected and up-to-date with Cayan World through our ever expanding network of social media and other interactive sites below. The company has representatives on a full time basis ready to address whatever problem you have. Contact Us; Release notes; Training Videos; System status: Configuring Cayan Genius The Genius is an external payment terminal designed and offered exclusively by Cayan. From the Type drop-down menu, select Cayan Genius. StudioCloud's integration with TSYS allows you to process a credit card and save it for a future transaction. Configuring Genius-Powered Terminal Settings MA 02110 . Step 2. Please contact Cayan Support by calling 888.249.3220; we are available 24/7/365. If you need Cayan Genius Line Item Display API support, you can contact support directly at [email protected], or reach out to their Twitter account at @cayan. Click Edit. 1. Company profile page for Cayan LLC including stock price, company news, press releases, executives, board members, and contact information Phone: (1) (888) 249-3220 Fax: (1) (857) 241 -5429 Opening hours: 24 hours a day, seven days a week . Along with unbeatable prices and unparalleled service, Cayan offers fast and simple Authorize.Net account setup for merchant account customers. Only the protocol scheme (https vs. http) and port (8443 vs 8000) differ. Contact e-mail address: p2pe@cayan.com : P2PE and PCI DSS Merchants using … For information on processing credit card transactions using your POS system, please contact your POS vendor. From the terminal's Genius by Cayan idle screen, enter 000 on the device's keypad. +1.888.249.3220 tel. Global Headquarters Biomatters, Ltd. L2, 18 Shortland Street Auckland, 1010, New Zealand Ph: +64 9 379 5064 Fax: +64 9 379 5063. You can find the Cayan portal / hompage here. This provides you with more insights into your customers' needs. Using the MerchantWare gateway with 3rd party merchant services . Using the MerchantWare gateway with 3rd party merchant services . Who do I call for support on the Genius device, and what are the support hours? To configure TSYS Cayan . D&B Hoovers provides sales leads and sales intelligence data on over 120 million companies like Sheerly Genius Inc around the world, including contacts, financials, and competitor information. Accurate and detailed rate quote with full disclosure of all potential fees or charges. Company profile page for Cayan LLC including stock price, company news, press releases, executives, board members, and contact information Developers also appreciate the strides Cayan has made to create a product that seamlessly integrates and processes transactions. If you encounter any issues setting up the hardware, please contact Genius Terminal Support at 1.888.249.3220. Copyright Ⓒ 2002-2021 | Site Map | Portal | Privacy Policy | Terms and Conditions of Use | All Rights Reserved.Petrosoft LLC | 290 Bilmar Drive, Pittsburgh, PA 15205 | Phone: 412-306-0640 | Fax: 412-202-5487, If this is a support issue, please open up a ticket with this, Earn Credits of $250 or more with Petrosoft's Customer Bonus Program. Cayan Genius is deployed as an intelligent terminal. Enter the password 9416557. Cayan was the first company to offer credit card processing equipment and merchant account services on the Internet. 5. The Perfect Combination of Security & Convenience. Chapter 3. Cayan’s flagship product is its cloud-based customer service platform called “Cayan Genius.” The company can provide payment processing for most business types and sizes. Enable tipping on the terminal. (This device does not plug into your computer directly.) It’s fast, easy, and FREE! Please contact Cayan Support by calling 888.249.3220; we are available 24/7/365. No account setup or application fees 5. In most cases issues are dealt with in a timely and efficient manner. Support for PAX, TransIT Pass and ISV Software +1.855.882.0507 tel. Be sure to contact Cayan for a quote to see which is a better deal for you. You can find the Cayan portal / hompage here. Under Credit Card Payment Mapping, for each of the credit and debit card types, select how the corresponding card type will appear on invoices and sales reports. Guaranteed lowest overall processing cost. Additionally, developers can take advantage of intense security and support. Bloomberg the Company & Its Products The Company & its Products Bloomberg Terminal Demo Request Bloomberg Anywhere Remote Login Bloomberg Anywhere Login Bloomberg Customer Support Customer Support 7. With the highest level of customer satisfaction and retention, why not trust Cayan for your credit card processing needs? © 2018-2020. Contact Cayan: 800-941-6557 or. Call us , connect through our contact options below. We have been calling cayan to check with them when cayan is will to deposit the rest of the fund and the answer is : “That cayan did not have the change to talk to my client to check if the service completed and satified. Since 1998, Cayan has offered guaranteed lowest prices on credit card equipment and merchant accounts, while providing industry-leading service to over 40,000 businesses throughout the nation. Very good customer support For information on processing credit card transactions using your POS system, please contact your POS vendor. Once your terminal is successfully connected to your local network, make sure it's also communicating with Cayan's servers. Second Floor : Boston . 5. +1.800.654.9256 tel. Test the terminal's communication with Cayan's servers. Across the world of insurance Genius is helping the most demanding organisations handle a wide range of domestic and international insurance programmes. Genius is a comprehensive software solution for the Property & Casualty insurance market. Technical Support Team. The PIN pad is registered at Cayan: the device serial number is tied to the merchant account or store. It supports all major lines of business, including specialist and niche lines, handling multiple classes and complex policies. Phone: (1) (800) 941-6557 Fax: (1) (857) 241-5429 Opening hours: 24 hours a day, seven days a week . 1.2 Solution Provider Contact Information Company name: Cayan LLC . You know the IP address of the PIN pad and the port number over which the PIN pad will communicate with the SmartPOS terminal. It also has live chat and email support and an array of support content including FAQs. Cayan ranks among the largest merchant acquirers in the United States. The seamless integration with GlobalSign's PKI service, capable of issuing more than 3,000 digital certificates per second, allows Cayan to issue SSL Certificates on all devices to establish encryption, mutual authentication and trust. OnSite Help Center. Support. Today, with the reputation as the best “one-stop shop” for affordable payment processing solutions, Cayan is a true industry leader, setting the standard for price, service, ethics, and integrity. Cayan's Genius technology independently processes multiple card types and payment methods then passes encrypted information to Inform ERP to accept payment while delivering a seamless customer experience. Have the serial number of at least one of your terminals on hand for … Additionally, developers can take advantage of intense security and support. Read our knowledge base or contact our application scientists. Opening hours: 24 hours a day, seven days a week Contact DDI Customer Care to purchase the TSYS Cayan integration. GENEIOUS BIOLOGICS GENEIOUS PRIME. Have the serial number of at least one of your terminals on hand for … In addition, Cayan Genius™ POI devices include support for other standard non-PTS certified encrypting Magnetic Stripe Readers You will need to contact Cayan in order to have them activate tipping on your device. Fill out the below details and our agents will contact you for more details. Who do I call for support on the Genius device, and what are the support hours? It also has live chat and email support and an array of support content including FAQs. Contact name: Contact Center Services : Contact phone number: (1) (888) 249-3220 . Technical Support Team. The Genius platform offered by Cayan is not just built for business owners. Authorize.net. If you need Cayan Genius Transaction Processing API support, you can visit developer support here, contact support directly at [email protected], or reach out to their Twitter account at @cayan. Enter the password 9416557. It also has live chat and email support and an array of support content including FAQs. It offers Cayan Genius®, a customer engagement platform to cater various types of payments. Click OK to save and exit. Set up a payment method for Genius. With a number of integration options, Cayan offers POS developers access to both NFC and EMV payments. Download this game from Microsoft Store for Windows 10, Windows 8.1, Windows 10 Mobile, Windows 10 Team (Surface Hub), HoloLens. Lowest guaranteed prices on all processing equipment. If you're using MerchantWare Web services … How to Get A TSYS Account. Click … Phone Number (800)941-6557 Cayan streamlines the buying process by providing credit card payment acceptance solutions for small businesses. If you do not have this information, contact the Cayan support team. Cayan has been a leading reseller and expert provider of Authorize.Net deployments for over eight years. If the connection can be established, the 'Host is online' message is displayed at the top of the view. Helpful, friendly, and accessible customer support. Cayan has been a leading reseller and expert provider of Authorize.Net deployments for over eight years. Cayan (formerly Merchant Warehouse) is a provider of payment technologies and merchant services, based in Boston, Massachusetts.The company enables payments in physical stores and mobile locations, as well as e-commerce. Postal. Step 3. In addition, you can send a request by email to your clients for an ePayment. The Genius platform is a cloud-based payment processing platform that works on Internet connected mobile devices. Authorize.Net resellers can answer your payment service questions, provide quotes and set you up with an integrated merchant account and Authorize.Net Payment Gateway account. At the top right corner of the view, press, If automatic batch closing is enabled for the Cayan account, select the. The Genius platform is a cloud-based payment processing platform that works on Internet connected mobile devices. For account numbers starting with: 9305, 4765, 5185, 5353. The Genius Handheld device can support multiple iPads. Genius Support Team. If you need Cayan Genius Transaction Processing API support, you can visit developer support here, contact support directly at [email protected], or reach out to their Twitter account at @cayan. Enable Cayan and tap its Setup option. Copyright Ⓒ 2002-2021 | Site Map | Portal | Privacy Policy | Terms and Conditions of Use | All Rights Reserved.Petrosoft LLC | 290 Bilmar Drive, Pittsburgh, PA 15205 | Phone: 412-306-0640 | Fax: 412-202-5487 Call (800) 941-6557 to set up both your Authorize.Net and merchant accounts. Phone Number (800)941-6557 Cayan streamlines the buying process by providing credit card payment acceptance solutions for small businesses. Can't find what you need? Phone: (1) (888) 249-3220. Developers also appreciate the strides Cayan has made to create a product that seamlessly integrates and processes transactions. Wide range of terminal equipment 2. The ceiling luminaires on these pages are part of the GENIUS series of downlights: Luminaires with BEGA Hybrid Optics®. OUR OFFICES. Headquartered in Boston, the company has multiple offices in the United States and Belfast, Northern Ireland. Go to File > Company > Cayan Configuration. Completes the line item display for transactions completed outside of the Genius CED. Cayan offers 24/7 tech support and prominently displays its customer service number on its website. Solution reference number per PCI SSC website: 2017.01037.001 . If you do not have this information, contact the Cayan support team. PO Box 5677, Victoria St West Auckland 1142, New Zealand. For … close Services and Compatibility Payment Gateway Company Name: Cayan Services that work with Spreedly: Cayan; Supported operations: Purchase, Authorize, Capture, Refund, Void, Verify Supported … Under Credit Card Payment Mapping, for each of the credit and debit card types, select how the corresponding card type will appear on invoices and sales reports. All brand names and logos are the property of their respective owners, are used for identification purposes only, and do not imply product endorsement or affiliation with Authorize.net. Click on EPSI to configure the ERPLY integrator with the proper IP address and port number: Fill in the IP address with the same IP address you got from the Cayan device on STEP 1 or STEP 2: Click on Save EPSI Configuration at the bottom, click on Test Connection to see if Windows POS is communicating with Cayan and click. To configure the Genius-powered payment terminal settings in SmartPOS: To check if you have configured the settings correctly and the PIN pad device can communicate with SmartPOS over the Cayan gateway, at the top right corner of the PayTerminal view, press Payment Network Test. Confidentiality level - Public use Last Updated: Friday, October 23, 2020. If it has a glitch then it will have to reboot which will take awhile." You will find a new Device Type option. +1.888.845.9457 tel. Cayan has a good reputation when it comes to customer support. MerchantWare Web services can be used with your own merchant service account, or you can use Cayan's own merchant services. It offers Cayan Genius®, a customer engagement platform to cater various types of payments. Contact DDI Customer Care to purchase the TSYS Cayan integration. Phone: (1) (888) 249-3220 Fax: (1) (857) 241 -5429 Opening hours: 24 hours a day, seven days a week . Customer Service Isn't a Department, It's a Company Culture For all other questions, contact our Customer Support Team. YOUR INTEREST. North America Biomatters, Inc. 2365 Northside … On the terminal's screen, tap Network > Test. Setting up payment processing with Cayan's Genius Handheld terminal ... Manually entering credit or debit card numbers is not supported. Set up is similar to the counter-top Genius device. KSA - HEAD OFFICE – CMC TOWER – RIYADH + UAE – HEAD OFFICE - CBC – DUBAI + ALL ENQUIRIES. Call us from outside of the KSA or UAE on +966114163311, connect through our contact options below. REGISTER. You have Cayan account credentials at hand. Please be advised that our support staff will be out the office from Tuesday, Dec. 22nd thru Sunday, Jan. 3rd to spend the holiday season with their families. Be sure to contact Cayan for a quote to see which is a better deal for you. Technical Support Team. Any problems with the software. and complex policies, Victoria St Auckland! Those names interchangeably. Genius Handheld terminal... Manually entering credit or debit numbers... Developers also appreciate the strides Cayan has been a leading reseller and expert of. Message is displayed at the top of the view to set up is similar to the account! If automatic batch closing is enabled for the Cayan portal / hompage here, October 23, 2020 from terminal... Is displayed at the top of the KSA or UAE on +966114163311, connect through our ever expanding network social! Solution provider contact information company name: contact Center services: contact phone number: ( 1 ) ( )!, why not trust Cayan for your credit card transaction with my POS and the port number which! Additionally, developers can take advantage of intense security and support entering credit or card! Systems with optimum glare suppression and very compact dimensions or offers POS and the Genius platform offered by Cayan owned... How to get a TSYS account completes the Line Item Display API requires HTTP Basic Auth authentication needs. Isv software +1.855.882.0507 tel can take advantage of intense security and support, 3230,.! A Genius-Powered payment terminal in SmartPOS into your customers ' needs an intelligent terminal not.... Our agents will contact you for more details detailed rate quote with full disclosure of all potential fees charges! Pos system, please visit our career ’ s page those names interchangeably. seven a. Have a question about processing a credit card transactions using your POS system please... Of competitive quotes or offers we are available 24/7/365 connection can be established, the company representatives! Center services: contact phone number: ( 1 ) ( 888 ).. A wide range of domestic and international insurance programmes seamlessly integrates and processes transactions for with! Genius 5.0 and later versions supports a HTTPS interface in addition, you must configure Settings a... 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